The Czech version of these terms is legally binding.
Last updated: 26. 7. 2026
Apartmány Vlčková s.r.o.
Responsible person: Jana Kotasová Komárková
Registered seat: Vlčková 131, 763 19
IČO: 21025070
Registered in the Commercial Register kept by the Regional Court in Brno, file no. C 137193
DIČ: added only if the provider is VAT-registered
Phone: +420 777 450 360
E-mail: rezervace@apartmanyvlckova.cz
Lukáš Komárek
IČO: 08679487
Registered seat: Svobodov 12a, 789 01 Zábřeh
Registered in the Trade Licensing Register kept by the Municipal Authority of Zábřeh
Inquiries submitted via the website are non-binding. The accommodation contract is formed upon confirmation of the reservation by the operator (via email), or by completing an online reservation with payment. Prices include VAT.
In addition to the accommodation price, a stay fee of 25 Kč per person (aged 18–70 inclusive) per night is charged, which consists of a local tax of 10 Kč/person/night (according to the valid municipal decree) and a service accommodation fee of 15 Kč/person/night (the operator's own fee, not a tax or municipal charge). Persons under 18 and over 70 years of age are exempt from this fee.
The current price list for accommodation, wellness, massages, and additional services can always be found directly with the individual items on the website.
Stays in all apartments are typically a minimum of 2 nights for at least 2 people — if only one person stays, the price corresponding to the minimum occupancy of the apartment (2 people) applies. A one-night stay may be requested, but individual conditions (including a surcharge, see below) must always be arranged with the operator in advance.
Unless agreed otherwise by phone, we accept written bookings only — either via the reservation form or by e-mail. Unless agreed otherwise in advance, after accepting a binding booking the operator reserves the right to require a deposit of 50% of the stay price, payable within 2 days of booking by bank transfer to the account sent by e-mail with the confirmation. The deposit is set so that the remaining balance comes out in whole five-hundreds. The balance is paid in cash on arrival, or by transfer before arrival if agreed in advance. Card payment is not possible.
Your stay can also be paid for from the FKSP contribution. We issue an invoice by prior arrangement, and it must be paid in full before check-in. If you wish to pay from FKSP, please mention it in the reservation notes and do not pay the deposit yet — we will contact you.
Cancellation fees for a booked binding stay reservation are calculated from the total accommodation price.
For a single-apartment booking:
For a whole-house booking (all five apartments at once):
Cancellation fees apply only to reservations for which the deposit has already been paid. If the deposit is not credited to our account within the payment deadline, the reservation is cancelled without further action and no cancellation fee is charged.
Until confirmed by the operator, an inquiry is entirely non-binding and can be cancelled free of charge at any time. Please contact us for date changes — we always try to find a solution.
Pets are not allowed in the apartments. Loud celebrations, birthday parties, bachelor/bachelorette parties, or similar events lasting into the late night or early morning hours are not permitted in the apartments or throughout the entire property. Smoking is prohibited throughout the entire property.
The guest is responsible for any damage caused to the apartment furnishings and common areas throughout their stay. In case of a serious breach of the accommodation rules or the regulations stated in this document, the operator is entitled to terminate the stay prematurely without compensation.
Detailed accommodation rules and operational and safety instructions for the outdoor area and the Relaxation Zone will be provided to the guest in printed form directly in the apartment upon arrival.
A description of each apartment (size, layout, bed type, capacity) is provided for each apartment on the website. If you have any questions regarding the bed arrangement or equipment of a specific apartment, please contact us before making a reservation — we will be happy to clarify everything.
The operator is not liable for damage to property or harm to guests' health arising from the use of the outdoor area, children's play elements, or the Relaxation Zone in violation of operating instructions or without necessary supervision. The operator is not responsible for valuables left in the apartment unless stored in an agreed-upon manner.
We process personal data (name, e-mail, phone, stay details) solely to handle the reservation, fulfil legal obligations (guest records, tourist tax) and necessary communication. We do not pass data to third parties for marketing purposes. You have the right to access, correct, or delete your data — write to us at the e-mail address above.
In the event of a dispute, consumers may contact the Czech Trade Inspection Authority (coi.cz) as the body for out-of-court consumer dispute resolution.
These terms are effective from 1. 7. 2026.